About the Company
     · How long have you been in business?
     · What are your major research and development projects?
     · What type of clients do you have?
     · Do you sell software or are you an Application Service Provider?
     · How do you manage client service?

About our Service
     · What kinds of risks do you measure?
     · Can the Investor Analytics system handle limited transparency from FoF?
     · What flexibility does your system have with customizing reports?
     · What is your report delivery frequency and format?
     · What is the start-up time needed to bring up new clients?

How long have you been in business?
Investor Analytics has been in business since 1999 and has experienced continuous growth every year. As a service business, our resources are focused on further enhancing the product offering and working with our clients to maximize the usefulness of the IA service. Therefore, our staff resources are allocated 35% to research and development, 35% to client service, 20% on operations and 10% for marketing.

What are your major research and development projects?

Since our founding, we have consulted with our clients before setting research and development priorities. We continue to follow this policy and further generate ideas through our research facility IA Institute.

IA believes in continuous innovation and new features are added frequently. Current projects include:

New Manager Evaluation – IA will soon be adding the ability to load known data about a potential manager for analysis. Clients will be able to test the impact on risk and performance of potential changes to manager allocations. This functionality can assist in the due diligence process by showing how the portfolio would have performed if you had been invested in the manager as well as the correlation to other managers in the portfolio.

Fixed Income & Credit Analytics – IA is working with select partner firms to add a suite of new capabilities to our system that include traditional fixed income analytics such as duration/convexity, DV01, and market value changes resulting from shocks to the yield curve. We’re also adding credit risk analytics for instruments like Credit Default Swaps.

Graphics Suite – IA is currently enhancing the graphics from those currently available. New graphics will include time series analysis such as VaR over time as well as back-testing the portfolio.

What type of clients do you have?
Our client base, as well as the diversity of our clients, continues to grow. Our clients range in size from single managers under $100 million to fund-of-funds and pension funds in the billions. Our single manager clients trade across numerous instrument types and strategies. We currently service clients in the hedge fund, fund-of-funds, pension fund, university endowment, family office and long-only areas.

Do you sell software or are you an Application Service Provider?
We are an Application Service Provider (ASP). We feel the ASP model is an excellent approach for many asset management businesses, because the substantial research and development costs to build, maintain and upgrade a system such as ours, are prohibitive for many firms. The ASP approach leads to both lower costs to the asset manager and provides a state-of-the-art
system. Selecting a service provider alleviates both the financial and human resources burden from the client. With Investor Analytics there is no need to purchase additional hardware or train an employee to run and maintain the software. IA does it all for the client. We handle all functionality enhancements on our servers and users simply log on to view their reports.

How do you manage client service?
At Investor Analytics, we take pride in not only meeting, but exceeding our clients’ expectations. Whether it is a question on day-to-day reporting results or a suggestion on new functionality, there is always someone to call. We work closely with our clients to custom design the report structure to specifically match the way you think about your portfolio. After data feeds are working smoothly, report structures are designed and the client is thoroughly familiar with using our system, our client service function focuses on three things:

     · Daily review of data accuracy, and quick resolution of any failures,

     · Periodic contact with the client to “take the pulse,”

     · Information meetings to review the relationship and provide explanations
       and training on new features of our system.




What kinds of risks do you measure?
At Investor Analytics, we believe there is not one “right” way to measure risk. Instead we provide multiple measures to gain a broader understanding of the risks in your portfolio. We currently provide tools to evaluate the Value-at-Risk (VaR), concentration risk, FX risk, sector risk, position level risk, marginal risk, diversification risk and will be adding tools for measuring credit risk. To learn more about available risk analytics see the Risk Services section.

Can the Investor Analytics system handle limited transparency from FoF?
One of the key differentiating factors of Investor Analytics versus other systems is our ability to handle varying levels of data transparency. IA has developed a proprietary factor model which allows us to calculate the risk of nontransparent funds (where only historical NAV or return information is available) and include the result in a manner that is completely consistent with the risk of fully transparent funds. This then permits transparent and nontransparent funds to be analyzed together and on equal footing, and permits the calculation of the total portfolio VaR including parts with varying degrees of transparency. Additionally, IA displays the beta and t-statistic of the risk factors to gauge the reliability of the risk estimate. Learn more about IA’s Transparency services.

What flexibility does your system have with customizing reports?
The Investor Analytics system is designed to provide flexibility at the client as well as the individual user level. Clients have complete flexibility over the design of their report structure. There is no pre-set limit to the number of categories in any level, or to the number of levels. Currently in use by our clients are reports by: fund, industry, sector, sub-sector, asset class, risk factor, strategy, geography, currency, and fund manager. We can easily expand the number of classifications as the client directs. Clients can also control the level of transparency into the data and the analytics available by the user. Individual users each have the ability to configure their report views to match their personal preferences. Users control which columns they can view, the confidence interval over which to calculate their risk as well as the international number and date formatting to name just a few. Visit the Reporting Flexibility section for more details.

What is your report delivery frequency and format?
Investor Analytics is a T+1 system and typically, we report on a daily basis. However, we are happy to report on a weekly or monthly basis if preferred. Client files are normally received after 5 p.m. at which time we import, scrub and map the data into our system . All reports are available on the web with no system downtime.

What is the start-up time needed to bring up new clients?
Our experience has been that it takes from a few days to a few weeks to add a new manager, depending mostly on the difficulty of sorting out data feeds and related details. FoF client integration time depends on the data source and number of underlying managers. Our system provides maximum flexibility when it comes to data importation. We capture the transactions or positions from any source our clients specify-brokers, custodians, traders, dealers, or third party service providers such as DPM. We accept data in the format they specify to minimize the time and work required to add a new fund or manager. In addition, because we designed our system to accept data from multiple sources, there are no difficulties when, for example, we encounter multiple prime brokers.